Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesse Laycock

Jesse Laycock

August 4, 2024

5  out of  5
rating by Jesse Laycock
"We just moved here from out of state and had reached out through email to the local State Farm agent Kim Nuelle’s office. Donna responded very quickly and was so helpful. I was able to get our policy started and in effect the same day. Great customer service!"
We responded:
"Jesse Welcome to PA and thank you for the rave review of Donna! We appreciate your business and look forward to working with you for all of your insurance needs! Kim"
Profile photo of Karen Sardella

Karen Sardella

June 12, 2024

5  out of  5
rating by Karen Sardella
"Love Kim Nuelle at State Farm, she makes sure we have the best rates! Kim is easy to reach & responds quickly to any of my questions. I highly recommend getting car & home insurance through her."
We responded:
"Thanks Karen! We are happy to provide your home and auto insurance! We are here whenever you need us- "
Profile photo of Peter Watson

Peter Watson

May 16, 2024

5  out of  5
rating by Peter Watson
"I just bought a new car and traded in two. I called Kim close to closing time and asked her for help and she had everything arranged within ten minutes. I do not often call her but when I call her or the Office I get instant professional service. They offer competitive rates and ways to Drive Safe and Save and if used properly you can."
We responded:
"Peter Thank you for the excellent review. So happy we can assist in all of these areas for you and your sons ! Appreciate you and look forward to continuing our partnership together!"
Profile photo of MJF

MJF

January 26, 2024

5  out of  5
rating by MJF
"Kim and her team are extremely knowledgeable & helpful, excellent quick and efficient. They make the process effortless which is paramount for a small business owner with limited time during business hours. Highly recommend."
We responded:
"Mark- From one small business owner to another- thank you! We do value your time and resources when it comes to your insurance program- glad we could help!! Kim"
Profile photo of Mai Pham

Mai Pham

January 24, 2024

5  out of  5
rating by Mai Pham
"Kim Nuelle is such a good employee when she is willing to help me about everything. I got an accident and it was total loss but thanks to her. My problem solved really quick. I will be always being her customer ever. Love her service"
We responded:
"Mai- Thats what being a good neighbor is all about! Thank you for your kind words- Kim"
Profile photo of pertralian

pertralian

January 19, 2024

5  out of  5
rating by pertralian
"I typically only leave reviews if they are bad, but my experience with switching to State farm and using Kim as my wife and I's new agent was absolutely fantastic, let me tell you, this woman has the patience of a brain surgeon when dealing with families who are super busy and sometimes forget to get back to emails and such, I will be recommending her to everyone I know, could not be more satisfied with our experience with Kim."
We responded:
"Well thank you for the very positive review! I appreciate you taking the time and I look forward to working with you and your wife for years to come! Any way I can help-just let me know! Kim"
Profile photo of Erin Grandizio

Erin Grandizio

October 18, 2023

5  out of  5
rating by Erin Grandizio
"Kim was so easy to work with. She responded to my request for renter's insurance quickly and had the policy settled the same day. She was pleasant and responsive to all of my questions and needs. I highly recommend working with her for you insurance needs."
We responded:
"Erin- Glad I could help! Look forward to serving all your insurance needs in the future- Appreciate you! Kim"
Profile photo of Stephanie Hoover

Stephanie Hoover

May 7, 2023

5  out of  5
rating by Stephanie Hoover
"Kim and her team were very helpful with my move from FL to PA last year. Even with my billing questions and updating information, their responsiveness was quick and eased my worries. Thank you, Kim!"
We responded:
"Stephanie- Thank you! So happy we were able to ease your concerns with professional assistance. Look forward to a long term relationship and welcome to our State Farm Good Neighborhood!! Kim "
Profile photo of Sarah K

Sarah K

April 27, 2023

5  out of  5
rating by Sarah K
"Kim has, once again, seamlessly navigated another insurance change for us this week (and saved us $1000+ in the process!!!). Over the years we have entrusted her with our Auto, Life, and now TWO homeowners policies (most recently our Delaware beach house). She makes things SO SIMPLE and consistently provides the best coverage, rates, and customer service. Thank you!!"
We responded:
"Sarah always happy to help you save money and get proper coverage. Appreciate your business and trust. "
Profile photo of Ian Douglas

Ian Douglas

January 9, 2023

5  out of  5
rating by Ian Douglas
"Kim was so easy to work with while deciding which life insurance policies I wanted to buy for my family. She is always super responsive and willing to jump on a call if I have any questions. On top of that, she looked at my existing home and auto polices and quickly realized she could put $700+ back in my pocket while getting the same coverage. I am very, very happy with Kim's customer service and State Farm's products!"
We responded:
"Ian- you & Michelle are a pleasure to work with. So happy we could get your life insurance updated to meet your needs and save you money at the same time!"
Profile photo of Kevin W. Case

Kevin W. Case

December 12, 2022

5  out of  5
rating by Kevin W. Case
"Nice people. (Rare in these days) Fair prices. They work w you. Definitely happy."
We responded:
"Kevin- Always happy to assist! Appreciate your business-"
Profile photo of allen bowers

allen bowers

December 8, 2022

5  out of  5
rating by allen bowers
"🚘"
Profile photo of The Wink Lab. Lashes, Brows & Education

The Wink Lab. Lashes, Brows & Education

October 6, 2022

5  out of  5
rating by The Wink Lab. Lashes, Brows & Education
"The team is absolutely amazing."
We responded:
"Glad we could assist you with your auto claim and you had a great experience at not such a good time-"
Profile photo of James Sterchele

James Sterchele

September 9, 2022

5  out of  5
rating by James Sterchele
"I switched from Erie Insurance to State Farm, and I must say that working with Kim is a true delight. Kim's service and customer care is impeccable!!"
We responded:
"Thank you we take great pride in delivering the best service possible to our customers!"
Profile photo of David Graziano

David Graziano

August 22, 2022

5  out of  5
rating by David Graziano
"Kim has been my State Farm agent for 10 years now and my family couldn’t be happier. She and her team are quick to respond, knowledgeable, and very helpful. What I like most is that Kim takes the time to get to know you and your family because (1) it allows her to identify coverage that you may – or may not – need; and (2) she’s just a good person who cares about her customers and community."
We responded:
"David- Thank you! Yes- we do love getting to know and helping our policyholders- its the best part of the job! That is why we are here!"
Profile photo of AthenasKiss

AthenasKiss

May 1, 2022

5  out of  5
rating by AthenasKiss
"Kim has hands down been the best Insurance Agent I've ever worked with! She is extremely helpful, kind, knowledgeable and also extremely responsive. I can't imagine working with anyone else!"
We responded:
"Steph my pleasure! You and Cameron are the best. Appreciate you!"
Profile photo of Entela Bicja

Entela Bicja

March 26, 2022

5  out of  5
rating by Entela Bicja
"Kim and Donna are simply the best. Every time I call with any questions they are there to help you. Always with the best advice. So happy we have the best of the best in our area."
We responded:
"Thank you !! Always happy to help! Appreciate you and your family 😃"
Profile photo of Bob Pringle

Bob Pringle

February 28, 2022

5  out of  5
rating by Bob Pringle
"Kim and Donna have helped us for a couple decades, through many family and life changes. We always get cheerful and personal service."
We responded:
"Thanks Bob we appreciate your commitment to our agency and long term relationship !! Our pleasure to service you for years to come !"
Profile photo of Clinton Creasy

Clinton Creasy

August 12, 2021

5  out of  5
rating by Clinton Creasy
"Best customer service around! 10/10 would recommend!!!"
We responded:
"Appreciate you !"
Profile photo of Judi ONeill

Judi ONeill

July 9, 2021

5  out of  5
rating by Judi ONeill
"Great Customer Service! One call to Kim Nuelle's office after an accident and Donna had every detail from towing to rental quickly in action! She answered all my questions without hesitation. Due to this call, the repair and rental then smoothly fell into place and was done ahead of schedule. My family recommended Kim as my agent years ago and I recommend her Agency as well."
We responded:
"So happy we could assist and your claim experience was good!!"
Profile photo of Scott Mangold

Scott Mangold

June 28, 2021

5  out of  5
rating by Scott Mangold
"Kim and Donna are awesome! Been dealing with them for over 20 years and they have my full recommendation!!!!! they are the best"
We responded:
"Happy to assist with your specific landlord needs!"
Profile photo of David Turner

David Turner

June 8, 2021

5  out of  5
rating by David Turner
"My wife and I have been with Kim and her wonderful staff for many years now. Just recently I had a concern with an insurance issue and got on the phone with Donna. Everything was resolved perfectly in very short order. I have sent other friends and family to them for great service. I Highly recommended this agency!"
We responded:
"Dave appreciate your support and kind words !! Our pleasure to serve you and your family - we are here to help!!"
Profile photo of Kari Harwanko

Kari Harwanko

April 11, 2021

5  out of  5
rating by Kari Harwanko
"Kim consistently provides superior service and always helps quickly and professionally with all of my many questions. She’s never too busy to answer an email, and I truly believe she’s the best State Farm agent you could possibly work with!"
We responded:
"Kari- Appreciate the kind words! It's always a pleasure working with you....thank you for your continued support of me and the agency!"
Profile photo of Meg Tegler Hardesty

Meg Tegler Hardesty

April 9, 2021

5  out of  5
rating by Meg Tegler Hardesty
"We are so pleased to have Kim Nuelle and her team take care of our insurance needs. Their customer service is exceptional...always there to help in any way. Kim's knowledge of the industry is very valuable...as we all know how confusing the insurance world can be. We switched from a well known competitor and saved a good amount on all our coverage for auto, home and contractor. Dealing with Kim and her staff has made our insurance experience very pleasant. We are happy to sing their praises...do yourself a favor...contact Kim and make the switch!!! Meg and Chris Hardesty"
We responded:
"Meg we are so happy you feel comfortable with our response to your questions and concerns! You and Cris are a pleasure to work with. So appreciate you!!"
Profile photo of Gina Simmons

Gina Simmons

March 17, 2021

5  out of  5
rating by Gina Simmons
"Kim and Donna are always there for us whenever we need help. Whether I contact them by phone or email, they are quick to reply with an answer to any question or concern that I might have. I would recommend this group to anyone!"
We responded:
"Gina it is our pleasure to serve you all these years! Appreciate the kind words and your support!"